Dear Aunt MASie

Feedback comes in many forms and can be delivered in many ways

From 6 May, the 90-day trial period can no long­er be used by businesses with 20 employees or more

There is an uncomfortable tension between two of my reception staff that is affecting the whole team. I know I must do something, but I’m not sure where to start

I heard that changes to employment legislation are on the way and this will include changes to the 90-day trial period

It’s great that you’re wanting to look after your team and give everyone a break. There are a few elements you should consider and be aware of before doing this

It’s great that you’re wanting to look after your team and give everyone a break. There are a few elements you should consider and be aware of before doing this

Culture has visible components like how the practice looks and the way staff present themselves, but the real measure is often the attitude of staff and the way the practice communicates its values to staff and patients alike