Performance feedback for staff is great, but choose the time and place carefully

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Performance feedback for staff is great, but choose the time and place carefully

Business deal

Dear Aunt MASie

Business discussion
Providing feedback on staff performance is valuable, but it needs to be handled sensitively

DEAR AUNT MASIE

There are times when I feel I need to give my staff some feedback; for example, about texting while at the front desk. To be honest, I’m not sure where to start, and I don’t want to find myself falling foul of employment legislation. Can you give me some suggestions please?

Dumbstruck, North Island

If the situation is emotionally charged, make sure you are in a calm state before you address the issue Feedback comes in many forms and can be d