Many people travel to high-altitude destinations, meaning clinicians are often faced with questions about how to prevent and treat altitude illness. Update your knowledge with this New Zealand Society of Travel Medicine summary of updated evidence-based guidelines with comments by senior lecturer Jenny Visser – it outlines the best prophylactic regimens, diagnostic approaches and treatment protocols for acute altitude illness
Performance feedback for staff is great, but choose the time and place carefully
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BUSINESS
Performance feedback for staff is great, but choose the time and place carefully
Wednesday 31 July 2019, 05:00 AM
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Providing feedback on staff performance is valuable, but it needs to be handled sensitively
DEAR AUNT MASIE
There are times when I feel I need to give my staff some feedback; for example, about texting while at the front desk. To be honest, I’m not sure where to start, and I don’t want to find myself falling foul of employment legislation. Can you give me some suggestions please?
Dumbstruck, North Island
If the situation is emotionally charged, make sure you are in a calm state before you address the issue
Feedback comes in many forms and can be d