Portals: Of no-brainers and no-nos

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Portals: Of no-brainers and no-nos

Richard Medlicott

Richard Medlicott

iPhone in pocket CR Mihai Moisa Unsplash
Patients like their portal’s easy access to general practice care but also want consistency in the fees charged [image: Mihai Moisa on Unsplash]

In his second monthly column, Richard Medlicott takes on the thorny subject of patient portals

Many general practices face a conundrum when it comes to charging for time spent on the patient portal. Most New Zealand practices run a patient p