Patient complaints on the rise as abuse and aggression continue in practices

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Patient complaints on the rise as abuse and aggression continue in practices

Zahra
Shahtahmasebi
Michelle Te Kira_Cropped
Chair of PMAANZ Michelle Te Kira says practices are suffering continued abuse from patients who are protesting COVID-19 infection control strategies
“The abuse they’re getting, it’s face to face, it’s on the phone. I’ve heard the language being used – it is vulgar” Continued abuse is making it