Rise in complaints ‘unprecedented’

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Rise in complaints ‘unprecedented’

Morag McDowell_New HDC

Office of the HDC

bully, angry man
Complaints reflect people’s frustration with a lack of information about reasons for delays [Image: Boonyen on iStock]

The pressure the healthcare system and its providers is under is reflected in the rising volume of complaints to the office of the Health and Disability Commissioner, writes commissioner Morag McDowell

There is no doubt the health and disability sector is under significant pressure with the challenges posed by the pandemic, increases in respiratory v