Diversity and inclusion: Importance of allowing people to feel heard, respected and safe

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Diversity and inclusion: Importance of allowing people to feel heard, respected and safe

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Dear Aunt MASie

You belong CR Tim Mossholder on Unsplash
Actively promoting inclusion can help businesses to thrive [Image: Tim Mossholder on Unsplash]

Our practice has a culturally diverse patient base. Although we feel our doctors and staff are well aligned with this diversity and the different needs of patients, we don’t have any formal policies or a code of conduct to support this for patients and staff. Can you help with some guidance?

‒ Looking for diversity, Auckland

Creating in your practice an inclusive culture that appreciates differences should allow your staff and patients to feel heard, respected, and safe.