‘We will do better tomorrow’: Watchdog saw harmed complainants’ need to heal

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‘We will do better tomorrow’: Watchdog saw harmed complainants’ need to heal

Anthony Hill 2
Former HDC Anthony Hill says it has been important for complainants, failed by a health practitioner or provider, to know that improvements will be made

Thousands upon thousands of complaint letters and 10 years trying to resolve them. Anthony Hill talks to Alan Perrott about being health and disability commissioner

Key points, Anthony Hill was health and disability commissioner for 10 years and left the role on 28 August. Mr Hill says primary care must take an integrated,