Very low-cost care in the ‘burbs’: In Whangārei, a close-knit bunch with leaders and no hierarchy

Zahra Shahtahmasebi talks teamwork, VLCA and staffing shortages with team members of a suburban health centre in Northland. Onerahi Family Healthcare is the last practice before Parua Bay on the road heading to Whangārei Heads. Practice manager Morgan Theologidis says the staff are a ‘close-knit bunch’; their positive culture helps keep the team together in the face of constant challenges, from staffing shortages to pay parity issues.

This is the first of a regular series of practice profiles