Creating a positive work culture key to a happy and healthy practice

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Creating a positive work culture key to a happy and healthy practice

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Dear Aunt MASie

watercooler
Be aware of staff engagement and morale

We have had an increase in staff turnover recently. I had always assumed that we had a positive culture, but one of the exit interviews suggested otherwise. Can you give me any information about how we might turn this around?

Happy Place, Auckland

Listen to discussions around the “water cooler” – often this can give you an early heads-up if morale isn’t at the level you want it to be Cultur