Massage therapist fails to manage complaint, keep clinical record - 22HDC00572

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Massage therapist fails to manage complaint, keep clinical record - 22HDC00572

Decision from the Health and Disability Commissioner
Decisions

In a report released today, deputy health and disability commissioner Deborah James has found a massage therapist breached the Code of Health and Disability Services Consumers’ Rights (the Code) for failing to facilitate the resolution of a complaint and providing an inappropriate standard of care.

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