GP or dumping ground? The need to adopt a systems-based approach

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Medicolegal

GP or dumping ground? The need to adopt a systems-based approach

27 September 2023

Gaeline Phipps

Wednesday 27 September 2023, 12:25 AM

It’s time to break down the silo between specialists and GPs and have one system [Image: Stephen Pedersen on Unsplash]

Wellington barrister Gaeline Phipps uses a recent ruling from the Health and Disability Commissioner to illustrate the need for a holistic systemic review of healthcare

Key points, Complaints are seen as a useful way of improving quality of care, but they also act to decrease GP availability when the workforce is already cruciall, Pract Green w Pale Yellow

Medicolegal

References

1. HDC. 21HDC00619: CT scan results missed on discharge summary. tinyurl.com/21hdc00619

2. Adams M, Maben J, Robert G. ‘It’s sometimes hard to tell what patients are playing at’: How healthcare professionals make sense of why patients and families complain about care. Health (London) 2018;22(6):603–23.

3. Forbes S. GP breaches code in failing to check report of neck lump. nzdoctor.co.nz, 21 August 2023.

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