Keeping tabs on practice business health

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Keeping tabs on practice business health

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Dear Aunt MASie

auckland traffic
In traffic-light reporting, “red” means action, “orange” on target, and “green” better than expected [image: Jannis Lucas on Unsplash]

I’m one of four GP owners in our group practice. For the past two years, the practice has been in survival mode with COVID-19 and now winter flu. I feel I need to get better at knowing where the practice is “at”. Can you suggest areas I should be looking at or asking our manager to report on?

Out of touch, Auckland

It’s not surprising that some busi­ness-as-usual tasks have been paused over recent times, but knowing how your business is performing is important fo