The path to inequity, via telecommunications

+Opinion

The path to inequity, via telecommunications

Jim Vause 2015

Jim Vause

Old fashioned telephone 2
Jim Vause gets tied up on the phone while trying to rearrange an appointment at Nelson Hospital
“As we all know, a dysfunctional phone system leads to patients giving up, DNAs, overloaded clinicians doing reception work and inequity of outcome”