COVID-19 lines of communication: The extraordinary becomes ordinary

We are on our summer break and the editorial office is closed until 18 January. In the meantime, please enjoy our Summer Hiatus series, in which our journalists curate an eclectic mix from our news and clinical archives throughout the year, The Conversation and other publications we share content with. Please note the comment function has been turned off while we are away. Happy reading

From Zahra Shahtahmasebi: I'm resharing this feature because it shows the changes that Homecare Medical went through in order to cope with the demands of the pandemic. From implementing a new IT system to rapidly training new staff members, this massive transformation, that would normally take months, took place in a matter of weeks. It was published in one of our online flipbooks, so you may have missed it.