There is good, free, 24x7 telehealth support available – for health, mental health and wellbeing support

For trusted health advice and information - from nurses, paramedics, advisors, and doctors (who can help with prescriptions). If you’ve got questions about your medication, you’re away from home, you’re not sure about something, you can’t access a GP, or you don’t currently have a GP – they can help, including arranging a virtual GP consultation.

You can choose to speak with a Māori clinician (if you’re calling 8am-8pm). The Healthline team are all committed to culturally safe practice and we’re here for you 24x7.

The current and recent weather events are distressing. If you're feeling stressed or maybe overwhelmed - you might want to think about talking with a 1737 counsellor for support, advice and ideas to help right now.

Call or text 1737 anytime.

There’s also some great advice on managing stress in an emergency, here

A dedicated COVID Disability Helpline team has been supporting members of the Disability Community with testing, face mask exemptions, managing COVID at home.

The Helpline team can also help with:

• any general health concerns
• if a support worker/carer is unavailable or hasn’t arrived
• and to help right now, they can connect you with information and support about the recent severe weather and flooding.

For assistance, access using the NZ Relay Service www.nzrelay.co.nz

A person with experience or knowledge of disability will answer your call from 8am to 8pm. After 8pm, calls are answered by a trained member of the Healthline team.