Wrangling the email over load: Clinical assistants help manage GPs’ administrative burden

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Wrangling the email over load: Clinical assistants help manage GPs’ administrative burden

Stephen
Forbes
NZD 22nd November 2023 cover no text

The burden of administration is a common complaint in general practice. Stephen Forbes takes a look at a new breed of health worker tackling the problem at the coalface

Everyone seems to think the GP wants a copy of every letter and test result. You’ve got to check your emails, your patient portal messages, and often , Kathryn Moore, Kathryn Moore Clinical assistant at St Martins Medical Centre in Christchurch [Image: Supplied]