Stay on top of patient privacy: Ways to be vigilant and avoid privacy complaints and breaches

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Stay on top of patient privacy: Ways to be vigilant and avoid privacy complaints and breaches

7 June 2023

Fiona Mines

Wednesday 7 June 2023, 02:00 AM

When staff leave their desk, they should lock their computer [Image: Marcus Spiske on Unsplash]

We are aware of our responsibilities around privacy of information but recently we have had a couple of complaints and want to be sure we are following the correct process to protect information and respond appropriately to the complaint. Also, when does a potential breach become notifiable?

– Private agent, Auckland

Most people are aware of the need to keep their personal information private: complaints about privacy breaches generally arise from human error. M

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