Receptionist’s privacy error reflects on medical centre’s standards

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Receptionist’s privacy error reflects on medical centre’s standards

Vanessa Blackwood 2018

Vee Blackwood

Reception
A staff member was accused of improperly accessing patients' medical files

PRIVACY MATTERS

Staff speaking out of turn about patients, even in a social setting, can land medical practices in hot water. Policy adviser in the Office of the Privacy Commissioner, Vee Blackwood outlines one case which involved a loosed lipped receptionist

After swearing others to secrecy, the receptionist revealed the couple had been into the clinic months ago for a sexual health test Patient healt