Public holiday payroll dilemmas – days in lieu and on-call pay?

DEAR AUNT MASIE

I’m working for the first time for a practice that stays open over the Christmas and New Year public holidays. Luckily, they don’t fall on a Saturday or Sunday this year, but I’m still a little confused over the pay and leave rules, and am hoping you can help me with the following questions?

Payroll perplexed, Summer playground, South Island