Open the door to care using ICE

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Open the door to care using ICE

Lucy O'Hagan photo

Lucy O'Hagan

Surgical scar words CR Alexander Grey on Unsplash
How do we know patients’ ideas, concerns and expectations (ICE) if we do not ask? [image: Alexander Grey on Unsplash]

Lucy O’Hagan realises she is failing to share decision-making with her patients and describes some tools to help

As a house surgeon at a provincial hospital, I recall being in theatre assisting a surgeon to remove an abdominal tumour the size of a football. It