Respiratory physician Lutz Beckert considers chronic obstructive pulmonary disease management, including the prevention of COPD, the importance of smoking cessation and pulmonary rehabilitation, and the lifesaving potential of addressing treatable traits. He also discusses the logic of inhaler therapy, moving from single therapy to dual and triple therapy when indicated, as well as other aspects of management
How to handle complaints from staff
Wednesday 26 October 2022, 01:30 AM

Bonnie Mitchell
We have received a complaint from our receptionist about one of our nurses. We are uncertain how to deal with this. We are a small team, and it’s important our staff work well together. Can you offer some advice on how we should deal with this?
– Concerned manager, Dunedin
If the allegations are serious, take advice before commencing the process
Receiving a complaint from a staff member against another member of sta
Kia ora and welcome to New Zealand Doctor Rata Aotearoa
Not a subscriber? Unlock this article by subscribing here.