How to handle complaints from staff

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How to handle complaints from staff

Bonnie Mitchell
Bonnie Mitchell.jpeg
Bonnie Mitchell

We have received a complaint from our receptionist about one of our nurses. We are uncertain how to deal with this. We are a small team, and it’s important our staff work well together. Can you offer some advice on how we should deal with this?

– Concerned manager, Dunedin

If the allegations are serious, take advice before commencing the process Receiving a complaint from a staff member against another member of sta