Respiratory physician Lutz Beckert considers chronic obstructive pulmonary disease management, including the prevention of COPD, the importance of smoking cessation and pulmonary rehabilitation, and the lifesaving potential of addressing treatable traits. He also discusses the logic of inhaler therapy, moving from single therapy to dual and triple therapy when indicated, as well as other aspects of management
The first time filling silences with assumptions – a particular risk when using the phone
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The First Time
The first time filling silences with assumptions – a particular risk when using the phone
Sunday 21 April 2019, 01:46 PM

A third of patients can be dealt with by phone
It’s the email from the practice manager you don’t want to open. “Subject: Patient event. Message: Dr Jo, the patient was one you phone-triaged on Monday…”
An increasing number of practices are using phone triage to assess all of the potential same-day consultations
Key points
Phone triage help
Kia ora and welcome to New Zealand Doctor Rata Aotearoa
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