Clear patient protocols must be followed to avoid gaps in care

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Clear patient protocols must be followed to avoid gaps in care

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Vanessa Weenink

Depressed man
In one case, retesting of an elevated PSA level was not followed up and patient was later diagnosed with cancer

Jane King looks at two recent cases about inadequate assessments and subsequent delays in cancer diagnoses, which serve as reminders of the need to do the basics well

At that time, the practice had not recognised how easily patients were able to request prescriptions without having a face-to-face consultation W, Jane King HDC, Jane King is associate commissioner, legal, in the Office of the Health and Disability Commissioner