When teammates have daggers drawn: Step in to calm the tensions, or risk damage to business

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When teammates have daggers drawn: Step in to calm the tensions, or risk damage to business

Dear Aunt MASie

Wednesday 19 April 2023, 10:41 AM

Women Arguing Office CR Antoni Guillem on iStock

A health service’s employees need to behave professionally to retain patients’ confidence and avoid hurting the reputation of the practice [Image: AntonioGuillem on iStock]

I’m aware that there is tension and discontent between two of our team members. They don’t seem to like each other but our practice needs them to work well together and behave more professionally. How do I achieve this?

– Befuddled, South Island

As in any life situation, sometimes people don’t get along. The reason for this may not be clear, and often there isn’t any logic to incompatibility. , Fiona Mines, Fiona Mines

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