Urgent care now ‘unsustainable’: Leading provider to start contemplating the ‘hard decisions’

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Urgent care now ‘unsustainable’: Leading provider to start contemplating the ‘hard decisions’

By Martin Johnston and Alan Perrott
Lloyd McCann Cover CR Marcus Bailey
Tāmaki Health chief executive Lloyd McCann is thinking hard about the future sustainability of the company’s urgent-care clinics [Image: Marcus Bailey]

Martin Johnston and Alan Perrott report on tough times in urgent care and how one practice has responded

The best business decision I could make about urgent care would be to shut it down – Lloyd McCann, Tāmaki Health chief executive New Zealand’s le