Portal income gives small boost: ‘Explosion’ of work leads to more charges for portal care

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Portal income gives small boost: ‘Explosion’ of work leads to more charges for portal care

Patrice

Dougan

pdougan@nzdoctor.co.nz

Thursday 2 March 2023, 02:48 PM

Specialist GP Jeff Lowe says Karori Medical Centre is trialling a charge for portal email enquiries [Image: NZD]

Patrice Dougan finds practices’ need for speed and some recompense is prompting charges for patients using portals

The sheer volume of patient portal enquiries is inundating general practices, prompting many clinics to introduce charges for using the service. It

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