Don’t leave older people out of the digital world: NZ COVID Tracer app not always easy

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Don’t leave older people out of the digital world: NZ COVID Tracer app not always easy

By Jenny Song
Scanning QR code [supplied-Jenny Song]
Using the NZ COVID Tracer app and the QR codes can be tricky, as nursing academic Jenny Song has witnessed with her own mother [Image: Jenny Song]

Jenny Song is a senior nursing academic at Wintec. She is working on her PhD looking at ageing well and is concerned older people are easily overlooked in the COVID response

I watched mum click the app on her cell phone and try to scan the QR code with her shaking hands The NZ COVID Tracer app is an easy way to track
References

1. YouGovAmerica. Are QR codes leaving older Americans behind? 29 July 2021. https://today.yougov.com/topics/technology/articles-reports/2021/06/28/qr-codes-leaving-older-americans-behind

2. Mendelson J, Bergstrom JCR. Age differences in the knowledge and usage of QR codes. In C Stephanidis, M Antona (Eds), Universal Access in Human-Computer Interaction. User and Context Diversity (pp 156–61). Springer, Berlin, Heidelberg; 2013. https://doi.org/10.1007/978-3-642-39191-0_18

3. LeRouge C, Van Slyke C, Seale D, et al. Baby boomers' adoption of consumer health technologies: survey on readiness and barriers. J Med Internet Res 2014;16(9):e200.