Providing patient care and a sustainable business a challenge for practices

+News

Providing patient care and a sustainable business a challenge for practices

Liane
Topham-Kindley
gp waiting room, time, wait
One GP said their practice had been measuring patient satisfaction more intensively for the past four or five years and found it has a direct relationship to profitability
Business performance measures in New Zealand general practices highlight the tension between providing patient care and a sustainable business model.